Frequently Asked Questions

Order Instructions

1. Browse through our huge catalog of refurbished golf balls by using the Category Index on the left.
2. Find the brand of golf ball you wish to purchase.
3. Click on the product image or link to view the details page.
4. You can purchase in increments of 1 or 3 dozen.
5. Click 'Add to Cart' to add the golf balls to your shopping cart.
6. Save big on hundreds of major brand name used golf balls.
7. If you have any problems, please call us toll free: 1-877-453-2255

Refund Policy
We want all of our customers to be 100% completely satisfied with their purchase. We are committed to having happy customers and to exceeding expectations. We want to be known for great prices and great products. In the unlikely event that you are unhappy with your product simply return it within 21 days for a 100% refund.

Items returned must be accompanied by the original packaging and materials. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Only Replay Golf Balls reserves the right to access a restocking charge on all items. Special Orders items and Custom Orders are not returnable.

If you should need to return an item contact Replay Golf Balls by calling us toll free: 1-877-453-2255 or Email: orders@replaygolfballs.com and request a RAN (Return Authorization Number). Return shipping charges are your responsibility. We recommend that you insure the item when shipping. All items returned must be in their original unused condition.

Shipping Information
All orders to Alaska, Hawaii, Puerto Rico, Northwest Territories, Yukon and Nunavit are subject to an Addtional $30.00 USD Handling Charge. This charge will be added onto your order after it has been processed.

UPS tracking information will be provided upon request. ReplayGolfBalls.com takes pride in our fast reliable order processing methods. In most cases your order is picked and packed the same day. If for any reason there is a delay in shipping your order, you will be notified immediately by one of our Customer Service Agents.

International Customers are asked to phone in their order requests directly to 1-877-453-2255 to ensure their credit card information is verified before shipping the order.

Applicable taxes will be applied to your order based upon the shipping address.

Grade Explanation
MINT: The golf balls are like new or nearly new.

Grade "A": The golf balls have a slight noticeable imperfection.

Grade "B": The glf balls have a few more noticeable imperfections and possible discolouration.

Grade "C": The golf balls have a few more noticeable imperfections and more discolouration. Typically, these golf balls are older style balls.

Reclaimed Golf Balls
Save big and buy Brand Name reclaimed (used) golf balls such as Nike, Titelist, Maxfli, Wilson, Callaway, etc. Grades range from Premium (Mint) to Practice (Grade C). Why pay retail when you can buy the same reclaimed golf ball for a lot less?

Range Balls
Our Range Balls are either factory made used range or reprocessed golf balls that have been striped and are ready for use. Custom orders available. Minimum orders are 25 dozen. Prices range from $1.40 to $3.80 per dozen.

Our reprocessed range balls are #2 and #3 grade. They are restriped with the name brand showing. Minimum order is 1 box of 300. Remember balls do not make range grade if they have cuts. Our range balls are great and your customers will love the brand names. Brand identifation helps to promote sales of Pro Shop balls.

How to Choose a Ball
Today's golf balls are the culmination of a variety of disciplines and talents, from material science to physics. Since there are many kinds of golfers, engineers have devised many kinds of golf balls. When matched correctly to a golfer's game, specific golf balls can increase enjoyment as well as chances for par. The technology of golf balls has reached an unprecedented level, offering different covers, cores, dimple patterns and compression to best suit golfers' varying needs.

• Ball Types
• Construction
• Playing Level

Ball Types:

Distance

• A ball designed to react quickly off the clubface for maximum speed, which results in overall distance.
• Distance balls appeal to people who find every yard counts, but where it may bring 15 more yards off the tee, it might also skip off the putting surface like a flat rock on water.

Control

• A ball designed to deter excessive spin, such as backspin (makes the ball climb higher) or sidespin (hooks and slices).
• Control balls help golfers fight hooking-and-slicing tendencies and maneuver low shots on windy days.

Spin

• A ball intended to create as much backspin as possible, which generally leads to higher trajectory and better stopping ability on the ground.
• Better amateurs and touring pros prefer balls that offer high spin. These models may not be as long off the tee, but they make up for it in superior control.

Construction:

Overall Design

Two-piece balls:

• Contain a large solid core and thin Surlyn coverEnhance distance and durability
• Offer more durability and improved playing characteristics

Three-piece balls:

• Contain a small solid or liquid coreUsually have rubber windings, and cover elastic winding and soft balata cover
• Enhance backspin and control

Other:

• Multi-layers provide a multi-purpose ball
• Wound balls are made of thin, little rubber bands wound tightly into a sphere

Core:

• Solid cores are usually made of a high-energy rubber or similar compoundLiquid-filled cores offer less trajectory and great feel and can spin for better accuracy
• Titanium cores provide more reaction and greater distance

Cover:

• Determines feel on soft hits, like putts and chipsBlends co-polymer plastics, high-energy rubber, or similar resistant compoundsMulti-cover layers material over the core to induce different playing responsesSurlyn balls travel farther with less spin
• Balata-covered balls are softer and offer more enhanced feel, although they don't resist scrapes and cuts well

Dimples:

• Vary between 300 and 500Affects the aerodynamics for more or less trajectoryLarger dimples promote trajectory
• Smaller dimples lessen trajectory

Compression:

• Sorts golf balls by their hardnessIf you prefer a softer feel, you should play a 90 compression ball, and if you prefer a harder feel, you should play 100
• Swing speed is not necessarily the determining factor in selecting your compression

Playing Level:

• When thinking about which ball will help you achieve par, it's best to imagine a good-sized par-4.If getting an extra 15 yards off the tee would help you hit shorter irons on approach shots to green, then maybe a distance ball will help.Most people feel that high-spin balls appeal only to pros that need precision on iron shots. But a senior or woman who has trouble reaching a par-4 in two shots will appreciate the control offered by a performance ball after the 3rd shot.
• Some balls are designed for slower swing speeds with a lightweight construction that catches air. They are generally marketed for women or seniors, but don't let labels fool you. Plenty of men play these balls because, for them, it yields the most distance.

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